Policies

Bookings

The studio is fully private, appointment only and doesn’t accept walk-ins of any kind.
Every appointment requires a booking fee/card details held on file to reserve your time in the studio and cover supply costs.
Booking fees are non refundable and transferable up to 24 hours before your appointment.
Valid, government issued photo ID/Citizen Card is required prior to each procedure (this includes returning clients and all jewellery/consultation services.)
Under 18s are not permitted in the studio unless pre-booked for a consultation/piercing appointment.
Parental consent cannot be given for piercings where the minimum age requirement is 18 years old.
I will not pierce clients who are pregnant. It is typically safe to get pierced approximately 3 months post partum.
Clients under the influence of alcohol or drugs will not be served and asked to return at a later date.
Clients are required to eat a minimum of two hours before piercing appointments to ensure blood sugars are high.
A five minute window is allowed for lateness. Arriving after this will result in your booking fee being lost, appointment cancelled and you will need to schedule another appointment with a new booking fee.
Each client must be booked for their own slot(s) using their full name, date of birth and contact e-mail – please do not book multiple slots for multiple people and if booking for someone else, use their details and contact e-mail.
Any client who fails to meet the requirements above will be asked to reschedule and required to pay another booking fee.
Each client is entitled to one free re-schedule.
If you no show/no call or arrive late to your appointment you will be charged a fee based off the appointment length and this must be paid before any future bookings cancelled be made.
15min/30 min: £15
1 hour: £20
1 hour 15: £25
1 hour 30: £30
2 hours: £35
2 hours 15: £40
3 hours: £50
3 hours 15: £55
You will be required to pay a £10 admin fee if your jewellery requires a repair/replacement after no-showing to an appointment.

Jewellery

I will not pierce with or install jewellery not sourced by myself to guarantee the source of, quality and integrity of the materials, for them to qualify for my suppliers’ guarantee against defects and to ensure the piece fits perfectly to your anatomy/the area it’s planned for.
This is also a restriction of my insurance so there are zero exceptions.
All pieces stocked are covered by a lifetime guarantee against manufacturer’s defects but this does not cover loss or mis-use.
All parts must be returned to me in person or via recorded post and you may be liable for any postage /customs costs incurred to return to/receive back from the manufacturer.
If your jewellery breaks due to a defect but you never returned or no-showed to a check-up appointment, you will be required to pay a £10 admin fee to get it repaired/replaced.
Replacements/repairs must be collected in person from the studio and will not be sent out via the post.
Piercing totals include initial jewellery only – any downsize posts/further jewellery purchases and service fees are charged for separately.
All jewellery sales are final and non-refundable/exchangeable for hygiene reasons.
All deposits for custom jewellery orders are absolutely non refundable and unable to be transferred to other items.
A 50% non-refundable deposit is required to submit your custom order.
A 50% non-refundable deposit is required to reserve in stock items.
Failure to pay your balance within 30 days of being contacted/the piece being reserved, will result in your item(s) being made available to the public.
Failure to collect/pay the remaining balance on reserved jewellery for piercing/styling within 30 days of the original deposit will result in the item(s) being made available to the public.
Failure to collect paid in full jewellery within 3 months of the original purchase will result in the item(s) being made available to the public.
In these instances, your original deposit will be honoured and a replacement ordered, but you may be liable for any price increases or extra shipping/customs costs.
It is your responsibility to check your attachment/jewellery is secure periodically – if a piece becomes loose/lost within the first 48 hours, I’ll replace this free of charge. After this, a replacement must be purchased so be sure to look after your jewellery!

Studio

Clients are welcome to bring one extra family member or friend aged 16+ along to their appointment, unless booked for a joint appointment.
Children are not permitted in the studio for safety and insurance reasons.
Joint appointments can be booked with friends/family members, but I can only accommodate three people at one time. Larger joint bookings can be arranged, please pop me an email to discuss!
Masks are no longer a requirement but feel free to wear one if you feel more comfortable, I do have to get up close and personal whilst piercing you! I was wearing them pre-Covid times and will likely do this for a lot of procedures, but the studio is well ventilated and has a HEPA filter too!
Please eat something a minimum of two hours before your appointment to ensure your blood sugars are nice and high! I have refreshments available at the studio, but you’re welcome to bring a bottled drink along too.
The studio is private and operates on an appointment only basis to ensure each and every client gets the attention they deserve: Please do not walk into the studio if someone lets you into the building.
All piercing procedures/service fees/jewellery sales are final and non refundable.

Age Restrictions

My ages of consent can be found here.
I will not pierce anyone who they feel has been coerced, or gives any kind of signal that they would prefer not to be pierced.
Consent can be given solely by the person booked for the procedure.
In Wales there is currently only one law regarding ages of Consent relating to ‘Intimate” Piercing (tongue, nipple and genital.)For more information on The Prescribed Objects for Intimate Piercing (Wales) Regulations 2019 go here.
My age restrictions are in place to ensure the safety and well being of myself and each and every client, as well as being dictated by insurance providers.
All age restrictions/policies/prices are not negotiable.

Covid-19: Keeping You Safe

Social Distancing – Social Distancing is observed where possible but it’s worth noting that piercing by it’s very nature is up close and personal!
Handwashing – Handwashing/hand rub and regular glove changes are employed before, during and after procedures to eliminate cross contamination. You will be asked to sanitise your hands on arrival to the studio and again before entering the piercing room.
PPE – Whilst it is no longer a legal requirement to wear masks, you are more than welcome to wear one if it makes you feel more comfortable! I was employing Universal Precautions and using Type IIR masks during appointments for a long while before Covid was around and will continue to do so. Disposable masks and aprons are used and changed between clients, as well as completely disposable piercing tools/set up being used too. Disposable exam gloves are used for cleaning/skin preparation and switched out appropriately, with sterile gloves being used for all piercing procedures and jewellery fittings.
Cleaning – The studio is deep cleaned every Monday followed by daily morning and evening clean the rest of the week, with high risk areas like the piercing couch, counter top, door handles etc. being cleaned between clients.
Covid Testing – Whilst no longer a requirement these are always greatly appreciated prior to your appointment, especially for any placements in the mouth or nose – you can email your negative test result to etherealaesthetics@outlook.com. As with any illness, please get in touch to reschedule if you’re feeling unwell and avoid coming to the studio if you’re sick.
Ventilation- The studio is well ventilated and also has a HEPA filter in the piercing room.

If you have any questions, please e-mail them to etherealaesthetics@outlook.com!